Mahlaat.com welcomes you. Mahlaat.com is a subsidiary of Unique Net Trading, a registered company with the Oman Ministry of Commerce and Industries, Oman Chamber of Commerce, and Small and Medium Enterprises Authority. These are the terms and conditions governing your access to and use of the website Mahlaat.com and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Mahlaat.com “Unique Net Trading” ("we", "us" or "Mahlaat.com" or “Unique Net Trading”) in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.
By Agreeing and accepting these Terms and conditions, you are agreeing to be in contractual agreement with Unique Net Trading Company. All References to Mahlaat.com in these Terms and Conditions (or Agreement) are considered to make references to Unique Net Trading.
We offer a wide range of Mahlaat.com Services, and sometimes additional terms may apply. When you use an Mahlaat.com Service (for example, Your Profile, Gift Cards, Mahlaat.com Gift voucher or Mahlaat.com applications for mobile) you also will be subject to the guidelines, terms and agreements applicable to that Mahlaat.com Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Mahlaat.com wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over before you become a member of the Site. Without prejudice to any other rights and remedies of Mahlaat.com under this User Agreement or at law, Mahlaat.com reserves the right to limit or withdraw access to the Site or the membership of any person if Mahlaat.com believes that person is under the age of 18 years. If you are under 18, you may use the Mahlaat.com Services only with involvement of a parent or guardian. The Site is not available to persons whose membership has been suspended or withdrawn by Mahlaat.com. No person may register as a member of the Site more than once.
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site. Once you become a member, you agree to the following:
You agree that we may communicate with you by email or by SMS or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Mahlaat.com requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
You acknowledge and agree that Mahlaat.com shall endeavour to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Mahlaat.com at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.
The Site is an online platform allowing for the sale of items between Unique Net Trading and buyers. Membership on the Site is free. Mahlaat.com does not charge any fee for browsing and buying listed items on the Site. Mahlaat.com may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site. Mahlaat.com charges flat rate fees for shipping (See Shipping Policy)
Mahlaat.com attempts to be as accurate as possible. However, Mahlaat.com does not warrant that product descriptions or other content of any Mahlaat.com Service is accurate, complete, reliable, current, or error-free. If a product offered by Mahlaat.com itself is not as described, your sole remedy is to return it in unused condition as per our Return Policy (See Return Policy)
Mahlaat.com’s SAFEST PAYMENTS protects buyers by providing a safe shopping atmosphere & verified payment service. With Mahlaat.com payment system, transactions are100% guaranteed to be safe & secure! When buyers pay, through different payment options, for their purchase throughMahlaat.com Safest Payment, the payment is protected to the customers. After payment verification, the Mahlaat.com ships the item(s). Mahlaat.com tracks the shipped merchandise and verifies the delivery to the customer. Any comments the customer may have, should be reported to Mahlaat.com within 24 hours.
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Mahlaat.com, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright ofMahlaat.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.
"Mahlaat.com" and related logos, and other words and logos on the Site (including without limitation "Mahlaat.com Safest Payment") are either unregistered trademarks or registered trademarks of Mahlaat.com and are protected by international trademark and other intellectual property rights and laws. Mahlaat.com`s trademarks may not be used in connection with any product or service that is not Mahlaat.com’s nor in any manner that disparages or discredits Mahlaat.com. All other trademarks not owned by Mahlaat.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Mahlaat.com.
Please report problems of any kind or violations of this User Agreement toMahlaat.com. If you believe that your intellectual property rights have been violated, please notify Mahlaat.com. Without prejudice to any other rights and remedies of Mahlaat.com under this User Agreement or at law, Mahlaat.com may limit, suspend or withdraw a user`s access to the Site and/or a user`s membership of the Site or remove hosted content. Also Mahlaat.com can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.
Mahlaat.com strictly follows the laws of Consumer Protection issued by the Public Authority for Consumer Protection in the Sultanate of Oman. These laws seek to assist buyers to ensure their purchase is protected against any type of fraud. If a buyer has purchased an item by way of any of the Mahlaat.com SAFEST PAYMENTS processes and never received it or received an item worth significantly less in value compared to what was described by the site, the buyer may seek protection under the Consumer Protection issued by the Public Authority for Consumer Protection in the Sultanate of Oman. The Consumer Protection law involves reimbursement by Mahlaat.com to the buyer of the value of the item only. To be eligible, a buyer needs to file a complaint with Mahlaat.com within 48 hours of receiving (or not receiving) the relevant item.
Except where noted otherwise, the List Price or Suggested Price displayed for products on any Mahlaat.com products represent the final and full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. If the correct price of an item sold by Mahlaat.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellations. Any Amount incurred or charged by Mahlaat.com will be refunded.
Mahlaat.com reserve the right to upgrade or update the functionality of any or all the services provided by Mahlaat.com. All these Conditions of Use, the terms found here apply to any upgrade or updates that we make available to you from time to time for your use in connection with Mahlaat.com Services.
Any dispute or claim relating in any way to the use of any Mahlaat.com Service, or to any products or services sold or distributed by Mahlaat.com or through Mahlaat.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By agreeing to use any Mahlaat.com service, you agree that the Law of Arbitration, and any applicable commercial laws of Sultanate of Oman will govern these Conditions of Use and any dispute of any sort that might arise between a customer and Mahlaat.com.
OUR ADDRESS Mahlaat.com.
P.O. Box 722, Postal Code 112
Ruwi, Sultanate of Oman
Our shipping and postal partners delivers orders across Sultanate of Oman, and we will be shipping to GCC countries and worldwide soon. For our customers in Oman, we ship orders to P.O. boxes for our customers who have valid postal boxes with Oman Post, and we will use a registered service from Oman Post to ensure we can track and that our customers sign for the delivery of the package. For our customers who have no postal boxes with Oman Post, we will use local shipping partners to deliver the product to the nearest location of their choice. The shipping address you indicate for you order must be a real address where our customer will be present to sign for the delivery.
mahlaat.com can’t and won’t be responsible for shipping a product if the shipping information provided at the time of the order is fake or incorrect or incomplete or contact details provided are incorrect or incomplete.
The following are the shipping rates
The customer can request a return of the product within 48 hours of receiving it in case of factory defect.The customer simply send us an email to firstname.lastname@example.org, explaining the problem / issue, and we will contact and request them to send the product back to our postal address via Oman post companyonly:
P.O. Box 722,
Sultanate of Oman
The Policy is applicable if you have received the product damaged or defective condition. It is also applicable if the product does not fit you due to a size mismatch. For more information, please contact us via our email email@example.com
Yes, it's important that the product is sent back in its original packaging with manufacturer tags including the box so that it is resalable.
Our customers have a freedom to choose what they would like to do in case of a return. We can either provide a full refund (excluding the original postage / shipping costs) or we can offer an exchange of product of similar prices on returns.
Upon receiving the returned product in its original condition, we will refund you all the postal costs provided the customer has a valid postal receipt from Oman post or any curriers company register with Oman’s Ministry of Chamber of Commerce.
Usually we process a refund within 21 working days on receiving, inspection of the returned item and as per the bank/credit card issuer polices.
If the customer fail to make the final 50% payment for the custom order or refuse to accept the parcel from the door to door shipping agent, the 50% advance payment will not be refunded.